Frequently Asked Questions
Everything you need to know about bringing Missouri quality into your home.
What is the standard shipping timeframe for furniture orders?
Most in-stock home decor and furniture items are processed within 2-3 business days and delivered within 7-14 business days, depending on your location and the size of the item.
Do you offer white-glove delivery and assembly services?
Yes, for larger furniture pieces, we offer a white-glove service which includes delivery to your room of choice, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or upholstered pieces are subject to a restocking fee unless they arrive damaged.
Are the materials used in your products sustainably sourced?
At Missouri, we prioritize sustainability. Our wood products are FSC-certified, and we use non-toxic, low-VOC finishes to ensure safety and quality for your living environment.
Can I request fabric swatches before making a purchase?
Absolutely. You can order up to five fabric or leather swatches free of charge to help you visualize how our materials will look and feel in your home's unique lighting.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.